The Inn at Haines
Haines, Alaska
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Policies

 
 

The Inn Policies

Every guest at The Inn is important to us. Making a reservation at a bed and breakfast is not the same as making a hotel reservation. Due to our small size of 4 rooms, cancellations affect us significantly. A last minute cancellation gives us little chance of re-booking a room. For this reason, we hope you understand, we uphold a strict cancellation policy: 

A 50% deposit will be charged to your credit card at the time of making your reservation. The balance will be charged to your card the day of your arrival.

All reservations must be guaranteed with a credit card regardless of how the final payment will be made. We accept MC, Visa, and AmEx credit cards and Gift Certificates. We do not accept personal checks.

CANCELLATION POLICY

  • All reservations are upheld to a 14 day cancellation policy.

  • Guests are responsible for payment of all nights reserved regardless of their actual arrival or departure date.

  • No-shows are responsible for full payment of their entire reservation.

  • Should you cancel outside of 14 days prior to arrival, your deposit will be refunded, less a $10/room/night Administration/Re-booking fee.

  • Cancellations (including changes) made 13 days or less prior to your scheduled arrival forfeit the 50% deposit and if the room is unable to be re-booked, the full reservation value will be charged to the credit card provided at the time of making the reservation.

  • Groups with Whole House Rentals require a 21 day notice for cancellation for a full deposit refund (less administrative fees per room). Cancellations before 21 days will forfeit their 50% deposit. Cancellations less than 21 days notice will be charged the entire cost of the reserved stay unless the house can be rebooked and can be adjusted based on occupancy.

 
 
 

Privacy

At The Inn At Haines  we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at The Inn At Haines. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation.

We sometimes use data collection devices such as "cookies" on certain pages of the Site to measure effectiveness and safety. A "cookie" is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose to.

Security

At The Inn At Haines we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Policy Modifications

The Inn At Haines may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.